Ratings & Reviews

Overall Rating

5
(101 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Brittney G. - |Recommended: YesBest Apartment Complex — This is by far the best apartment complex I have lived at. The people and neighbors are great, the staff is super easy to work with, and if any maintenance issues arise, they are so quick to get it fixed I can’t think of a single bad thing to complain about.
response from property -Brittney, thank you so much for taking the time to share your experience here at Kelly Reserve! Your feedback means so much to us. Please let us know if there is anything we can assist you with!
submitted by Brenna B. - |Recommended: YesLOVE IT HERE — I have no complaints Maintenance staff is so friendly, grounds are maintained extremely well, and our apartment is wonderful. There is not a single thing I can think of that I would change Even the neighbors are wonderful and extremely nice
response from property -We are so touched to hear how much you love your apartment and our community here at Kelly Reserve! Thank you for taking the time to share your experience.
submitted by Tyler W. - |Recommended: YesI think the property is clean, nice, welcoming. — Everyone is so sweet and welcoming. The grounds are very well kept and the apartment itself was move-in ready as soon as I arrived.
response from property -Tyler, thank you so much for your kind words. We are so excited to have you as a part of our community!
submitted by SANDY H. - |Recommended: YesLove This Place — We just moved in and are very impressed with Kelly Reserve. Erin, from the office was so attentive and helpful with any questions we had, maintenance was super fast setting up our garage code and the apartment is so well built and quiet We love it a 100 times more than where we came from and are excited to meet our neighbors and call Kelly Reserve our home
response from property -Wow! We cannot ask for a higher recommendation than that! Thank you so much for your kind comments about our team; we can't wait to share them. Welcome home to Kelly Reserve!
submitted by Hannah L. - |Recommended: YesSo far, we are very impressed with the property — Kelly Reserves has been very responsive and communicative with us. Although there are quite a bit of rules regulations regarding what residents are able to do, it is worth it for the nice space, cleanliness, amenities, and professionalism of the community.
response from property -Thank you for taking the time to leave us your feedback. We are proud of our apartment homes and the community we have built with our residents. Please feel free to reach out if you need anything!
submitted by Paul H. - |Recommended: YesI am still moving in. Great so far. — It is great so far. I am still moving in so I haven't been there yet overnight. They are really clean and up to date.
response from property -We're so glad to have you as a part of our community! If you need any assistance, please do not hesitate to let us know.
submitted by Renee D. - |Recommended: YesThis property makes me feel like I am a princess — Beautiful, safe, quiet, great for dog lovers, respectable neighbors, a pool area. that makes you feel like you are at a resort, excellently maintained. T
response from property -Renee, thank you so much taking the time to share you experience here at Kelly Reserve!
submitted by Breiannale R. - |Recommended: YesTranquil — This place is well managed, maintained and so very peaceful.
response from property -Thank you so much for your kind words and for sharing your experience here at Kelly Reserve! Please let us know if there is ever anything we can do to assist you.
submitted by Larry C. - |Recommended: YesBeautiful-clean-Terrific-Wonderful — It is absolutely the best apartment complex that we have ever seen. Would refer anyone looking for a great apartment complex.
response from property -Wow! Thank you so much, Larry! Your kind words mean the world to us.
submitted by Nancy M. - |Recommended: YesNice Facility — We are overall happy with living at this facility. Our biggest negative is the lack of parking in our immediate apartment area.
response from property -Thank you for taking the time to review your experience here at Kelly Reserve! It is true that we have areas with tighter parking than others. We do our best to monitor these areas and contact the owners of vehicles that may be parked improperly. Fortunately, most of our apartment homes feature direct access garage and driveway spaces! Please contact our office at 913-814-8100 if we can be of any assistance.
submitted by Jaqueline D. - |Recommended: YesComfortable, quiet, safe, up to date — Love this place I already feel at home. I feel safe and secure. It is very quiet
response from property -We're so happy to have you as a part of our community! Thank you for leaving a review.
submitted by Heidi I. - |Recommended: YesAMAZING — I moved in August 15, 2020 and wanted to wait until I'd been here a while to leave a proper review. I've been here 6 months now and I have loved every minute. I have a ground floor 2br 2bath apartment with 2 car garage. Erin in the office staff is superb She remembers who I am, I don't have to tell her who I am when I come to the office and I love that. She is so responsive with her emailing and she is just awesome. I have had 2 maintenance issues and both were quickly resolved. 1 was a part in my stove that had just gone bad and they came within 2 hours to fix it. The other was my pipes freezing in my bathroom during this bad winter weather and I wasn't home to check on things. I emailed Erin and she quickly checked for me and kept an eye on my apartment until I got back. It's so quiet in this small community that I rarely hear any noise. I'll sometimes hear someone walking upstairs or a toilet flush but compared to a lot of other apartment complexes, this is nothing. I don't have any pets but it's definitely a pet friendly community. I see lots of dogs walking. This apartment has been the best experience for me and I plan to extend my lease another year when that time comes. I may never leave - The maintenance guys are so hard working. I literally watched them out my window this winter and they kept everything neat and cleared off. Kept the trash compactor working. They are just an amazing crew. Parking has never been an issue for me because I have a garage but I have seen a couple congested spots near the 128th street entrance. Again, compared to other apartment complexes, it's nothing. The size and space of the apartments are second to none. Everything is so fancy and updated. I don't know if I could ever go back to a lower sink in my bathroom again. I love the extra height in the bathrooms. The size of the garage is the most amazing part to me. It's huge I'm going to stop gushing now but I highly recommend getting on the waitlist for these amazing apartments. They are the best and you will not be disappointed in moving here.
response from property -Heidi, thank you so much for taking the time to share your experience here at Kelly Reserve. We always strive to provide top-notch service, and we are so happy to hear that we have succeeded at that. Your kind words mean so much to us, and we are always here for you if there is anything we can help with!
submitted by Audrina M. - |Recommended: YesAwesome — The apartments are very spacious and quiet. Everything is well kept on the property. The staff is always very nice and helpful. A great place to call home
response from property -Audrina, thank you so much for your review! We truly appreciate the time you took to share your experience. Please let us know if we can be of any assistance going forward!
submitted by Cassidy B. - |Recommended: YesGreat Property — Overall, this unit is great. The layout is perfect, the people are so nice. It functions very well and is exactly what I was looking for.
response from property -Thank you for sharing your experience, Cassidy! We love hearing how much you enjoy your apartment home. Please reach out if you need anything!
submitted by Amelia A. - |Recommended: YesVery homey — Very homey and neighbor feel.
response from property -Amelia, thank you for taking the time to leave us a review!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Kelly Reserve Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Kelly Reserve Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose